FAQS

Below are some common questions and concerns that you may have. Didn't find the answer to your question? No problem. Simply fill out the contact form and we'll answer your question via email.

 
 
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How can i reach you?

There are several ways to get in touch with us:

  1. Our Contact Form
  2. Email us directly at hello@formermodern.com
  3. Via our social media profiles (icons at bottom of page)
  4. The good old fashioned way - (702) 305-6331

For fastest response, please use method 1, 2, or 4 from above.


how does your shipping work?

If you live outside the Las Vegas area don't worry; we would be more than happy to help you through the shipping process. If you would like us to generate a free shipping quote please send the delivery address to hello@formermodern.com.  You could also contact the shipper directly to get a free quote . We only use "white glove" shipping and prefer  Plycon Shipping Co., but feel free to contact any shipping company you like or have used in the past for their "white glove" service.  You will need our zip code (89146) and the dimensions of the piece you are interested in, which are on each product's listing under our "shop" page. Though the possibility of something happing to your item during transit is slim, insurance is always a great idea.

Once you have received your shipping quote and would like to move forward with a purchase, we will send you an invoice for payment. We accept all major credit cards via Square. Once we receive payment and you have paid the shipper directly we will arrange a pick up date with them. At the time of pick up we have the shipper sign off on an extensive check list to ensure it leaves us in the condition stated in the listing. After pick up, we will call you and let you know your piece is on it's way home. Since we use a third party shipping service we cannot provide exact dates and times for when the delivery will be made. You will be provided with a tracking number so you can nail down specifics as the delivery date nears. Shipping is actually a very smooth easy process!

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can i come take a look at your showroom?

We are an online based company so we do not have an actual showroom {yet}. With that being said, if you are in the Las Vegas area and interested in a piece just fill out the contact form. We have a fairly flexible schedule so coordinating a time that works is easy.


do you buy furniture and decor as well?

We buy single pieces or whole estates as long as they are from the 1960's-1970's and fit our current style/inventory. We want the transaction to be fair for everyone so we purchase the piece from you at a price that makes sense for both of us. Email us at hello@formermodern.com with photos along with your asking price and contact information and hopefully we can make a deal.


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Do you rent your pieces?

Yes we do. If you need to stage a house or have an upcoming wedding or photo shoot we would love to help you make your vision come to life. All of the items under the "shop" tab are available for rent. Fill out our contact form and we can further discuss all the logistics. 


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Do you take returns?

We strive to make all our clients happy. If you are interested in a certain piece, but not able to come see it in person first,  please feel free to ask all the questions you may have. We want you to feel great about your purchase. We would be more than happy to send additional pictures and answer all of your questions. We try our hardest to disclose any mark that may be of concern, but keep in mind these pieces are 40-50 years old and each piece comes with it's own patina. Most pieces  are professionally refinished so rest assured you will never get a piece with missing veneer, deep scratches or broken drawers.

As we are a small business, please be aware all sales are final